RAPID RESPONSE

Rapid Response goes way beyond setting a new level of industry standards for service, it is the Componex culture. Rapid Response represents our ongoing commitment to give customers a clear-cut differentiated value.

Rapid Response to our customers’ needs is an important part of our dedicated service. Our product line offers the highest quality idler rolls in the industry at competitive prices, along with fast, on-time delivery. We can provide this level of customer service with a combination of unique engineering solutions, streamlined cell manufacturing, and exceptionally dedicated people. Componex encourages employees to exceed customer expectations by offering special incentives for on-time delivery.

Our Rapid Response culture produces non-coated dead-shaft idler rolls in just 5 business days — as standard roll service for all orders of 50 rolls or less. And we offer this exceptionally quick turnaround at no additional charge.

If you can’t wait 5 days...

SAME DAY SERVICE

Same day production is available on uncoated roll orders placed before 9:00 a.m. CST.

5 roll maximum for rolls under 60"
2 roll maximum for rolls over 60"
50% up charge on product*

* No upcharge and a 50% discount on order for failed delivery.

NEXT DAY SERVICE

Next Day Service is available on uncoated roll orders placed before 12:00 p.m. CST.

20 roll maximum for rolls under 60"
10 roll maximum for rolls over 60"
30% up charge on product*

* No upcharge and 30% on order for failed delivery.

IN-STOCK IDLER ROLLS

We now carry an inventory of rollers for the narrow web and label industry. Our inventory includes standard WINertia and WINertia AV dead shaft idler rolls. In-stock rolls ship in one day. Check out the latest inventory of available sizes.